We offer 5-day return for all customersBefore sending back the items,
please check below to see if your item is eligible for a return and contact us to firstname.lastname@example.org
- Jewelry you purchased is new, unworn, in its original condition
- Return in the original packaging
- Gift cards are non-returnable
- Customized orders and special items purchased through promotions are not returnable
Free Return Shipping for U.S. Customer
- We refund you the amount to our gift card as your online store credit
- After contacting us, you will receive a return shipping label by email
- You have 5 days to ship it back
- $10 restocking fee is deducted from the refund amount
- Original shipping charge is non-refundable
Return Shipping Fee for International Customer
Return shipping fee will be deducted from the refundable amount for the customer in the countries other than the United States.
- We refund you the amount to your original credit card or our gift card as your online store credit
- All original shipping charges are non-refundable
- You are responsible for any customs duties
We are not responsible for missing packages or any damage that occurs in return shipping from you.
We reserve the right to reject the return that does not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and store credit will not be granted.